Field Collection Executive

Start your next role as a Field Collection Executive with Vira One Recovery Solutions Pvt. Ltd. in Bhagalpur. The pay goes up to ₹20,000/month. The team is filling 5 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike, Bike | Preferred Experience In : Loan

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bike, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike, Bike
• Preferred Experience In: Loan
• You are polite and customer-first

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Bhagalpur, Bihar
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 5

Apply today and take the next step in your career with Vira One Recovery Solutions Pvt. Ltd..