Customer Supoort Intern

Join Viotal Informatics Private Limited as a Customer Supoort Intern in Lower Parel West, Mumbai. Salary is up to ₹20,000/month.

Note from the employer

Openng For Intern Manage Customer Interactions(Blended Process) Via Chat Or Email, Calls Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound | Languages : English

Salary and benefits

The salary for this internship is ₹15,000 – ₹20,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English
• Someone patient and customer-first

Position details

• Work location: Lower Parel West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Job type: Internship

Apply today and take the next step in your career with Viotal Informatics Private Limited.