Telecaller

Vikas Vartul Trust is looking for a Telecaller to join its team in Hill Drive, Bhavnagar. The pay goes up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Hindi and English, Active listening
• Basic English
• Freshers can apply

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Hill Drive, Bhavnagar, Gujarat
• Job type: Full time
• Work type: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vikas Vartul Trust today.