Telecaller

Vijetha Institute is hiring a Telecaller in Rajapeth, Amravati. The pay goes up to ₹12,000/month. There are 2 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with Verbal communication, Typing speed, Active listening, Hindi and English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are polite and calm under pressure

Job at a glance

• Job location: Rajapeth, Amravati, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Vijetha Institute. It takes less than a minute.