Customer Care Officer - Bpo

VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) is looking for a Customer Care Officer - Bpo to join its team in Hoodi, Bengaluru. Great for first-time job seekers. The team is filling 30 vacancies. You can earn up to ₹23,000/month.

In the employer’s words

Strong Communication Skills Able To Clearly And Patiently Communicate With Customers Via Phone, Email, Or Chat, Ensuring Their Issues Are Understood And Addressed Effectively. Handel Inbound And Outbound Customers.Problem-Solving Abilities Skilled In Quickly Identifying Issues, Troubleshooting Problems, And Finding Appropriate Solutions To Ens. Type : Domestic, Outbound, Inbound, Sales | Languages : Malayalam, Tamil, Kannada, Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Sales
• Languages: Malayalam, Tamil, Kannada, Hindi, English

Job details

• Job location: Hoodi, Bengaluru, Karnataka
• Openings: 30
• Working hours: Rotational
• Interview: 9:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) today.