Bpo Customer Support Executive

Join VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) as a Bpo Customer Support Executive in Whitefield, Bengaluru. You can earn up to ₹23,000/month. 30 candidates will be hired for this role.

Note from the employer

Strong Communication Skills Able To Clearly And Patiently Communicate With Customers Via Phone, Email, Or Chat, Ensuring Their Issues Are Understood And Addressed Effectively. Handel Inbound And Outbound Customers.Problem-Solving Abilities Skilled In Quickly Identifying Issues, Troubleshooting Problems, And Finding Appropriate Solutions To Ens. Type : Outbound, Domestic, Inbound, Sales | Languages : Malayalam, Tamil, Kannada, Hindi, English

What you get

You will be paid ₹18,000 – ₹23,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• A calm under pressure, patient attitude

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Whitefield, Bengaluru, Karnataka
• Working hours: Rotational
• Work type: Work from office
• Openings: 30
• Employment type: Full time
• Interview timings: 9:00 AM - 2:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) reviews applications regularly.