Customer Care Associate (Cca)

Vibatel Solutions Pvt Ltd has an opening for a Customer Care Associate (Cca) based in Tirumalgherry, Hyderabad. The pay goes up to ₹17,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Improve Your Communication Skills And Start Your Career In A Professional Way. Freshers(Grads/Undergrads) With Good Knowledge In Malayalam Language For Banking And Insurance Lead Generation Process.Training Will Be Given. Decent Salaries With Good Incentives And Career Progressions Of Direct Job With The Clients Will Be Offered. Languages : Malayalam

Compensation

Compensation: ₹12,000 – ₹17,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam
• You are calm under pressure and patient

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Tirumalgherry, Hyderabad, Telangana
• Interview timings: 9:300 AM - 12:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vibatel Solutions Pvt Ltd today.