Customer Care Associate

Start your next role as a Customer Care Associate with Valoris Fintech Pvt Ltd in Ambawadi, Ahmedabad. Salary is up to ₹18,000/month. Great for first-time job seekers. The team is filling 4 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Hindi, Gujarati, English

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: English, Hindi, Gujarati, English
• Someone polite and calm under pressure

Job at a glance

• Work location: Ambawadi, Ahmedabad, Gujarat
• Work mode: Office-based
• Job type: Full time
• Vacancies: 4
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Valoris Fintech Pvt Ltd.