Field Supervisor

Start your next role as a Field Supervisor with Techstars Engineering in Shahupuri, Kolhapur. The team is filling 2 vacancies. You can earn up to ₹15,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Verbal communication, Active listening, CRM tools, Complaint handling
• Male Only
• No English required
• Freshers can apply

What you will do

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Position details

• Work location: Shahupuri, Kolhapur, Maharashtra
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Techstars Engineering.