Voice & Non-Voice Call Center Agent

A new Voice & Non-Voice Call Center Agent role is open at Techno Task Business Solutions, Kuvempu Nagar, Mysuru. Great for first-time job seekers. You can earn up to ₹14,000/month. 30 candidates will be hired for this role.

Note from the employer

Provide Non Voice Support To Customers. Maintain Records Of Customer Interactions. Languages : Hindi, Telugu, Tamil, Kannada, English

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu, Tamil, Kannada, English

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹13,000 – ₹14,000 per month.

Quick facts

• Location: Kuvempu Nagar, Mysuru, Karnataka
• Working hours: 24/7 rotational shift with 1 rotational week off
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30

Ready to start? Upload your resume and apply to Techno Task Business Solutions today.