Telecalling Assistant

Sure Staffing Services wants to bring on a Telecalling Assistant for its Chhatrapati Nagar, Rewa team. The team is filling 25 vacancies. The pay goes up to ₹10,000/month. No experience? You can still apply.

Employer’s description

We Are Looking For A Dedicated And Proactive Hr Recruiter To Join Our Team. The Selected Candidate Will Be Responsible For Recruiting Delivery Personnel For Top Delivery Platforms Such As Swiggy, Zomato, Blinkit, And Swiggy Instamart. The Role Also Involves Guiding Newly Hired Delivery Staff Regarding Their Duties And Responsibilities. Languages : Hindi, English

Salary and benefits

Salary: ₹7,500 – ₹10,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Chhatrapati Nagar, Rewa, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 25
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Sure Staffing Services.