Customer Care Executive

Start your next role as a Customer Care Executive with Starwalk Services Private Limited in AB Bypass Road, Indore. Salary is up to ₹21,000/month. 30 candidates will be hired for this role.

Employer’s description

Chat Process Customer Care Support. No Sales Targte, Fix Salary. Day Shift. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• A customer-first, polite attitude

Pay and perks

The salary for this role is ₹19,000 – ₹21,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Position details

• Job location: AB Bypass Road, Indore, Madhya Pradesh
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Starwalk Services Private Limited today.