Customer Care Associate

Looking for a Customer Care Associate role in MR-10, Indore? Starwalk Services Private Limited is hiring now. The team is filling 30 vacancies. Salary is up to ₹21,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

You will be paid ₹16,000 – ₹21,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and patient

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Work location: MR-10, Indore, Madhya Pradesh
• Work mode: On-site
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Rotational Shift & Weekoff

Interested? Apply now on BetterJobs with your resume — Starwalk Services Private Limited reviews applications regularly.