Immigration Consultant

Star International Group has an opening for an Immigration Consultant based in Rajgarh, Alwar. Salary is up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of CRM tools, Active listening, Complaint handling and Hindi and English
• Basic English
• Freshers can apply
• You are patient and polite

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Rajgarh, Alwar, Rajasthan
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

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