Customer Care Executive

Spectrum Talent Management Limited is hiring a Customer Care Executive in Bhandup, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Key Responsibilitiesmake Outbound Calls To Customers Using The Data Provided.Explain Relevant Product Features, Benefits, And Available Offers.Understand Customer Requirements And Provide Accurate Information.Respond Professionally To Customer Queries And Concerns.Follow Up With Prospective And Existing Customers.Work Toward Conve. Languages : Tamil, Telugu, Malayalam, Hindi, English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Malayalam, Hindi, English
• You are calm under pressure and customer-first

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Quick facts

• Work location: Bhandup, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Spectrum Talent Management Limited.