Customer Service (Internship)

Looking for a Customer Service (Internship) internship in Begumpet, Hyderabad? Smi Staffing Services is hiring now. Great for first-time job seekers. You can earn up to ₹18,000/month. There are 30 open positions.

In the employer’s words

Handling The Customer Queries. Type : Inbound | Languages : English, Hindi, Telugu

Salary and benefits

Compensation: ₹13,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Telugu
• Someone customer-first and polite

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Begumpet, Hyderabad, Telangana
• Vacancies: 30
• Job type: Internship
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Smi Staffing Services today.