Office Operations Executive / Offic...

Smart om solution is looking for an Office Operations Executive / Offic... to join its team in Napier Town, Jabalpur. The pay goes up to ₹15,000/month. There are 2 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales

Key responsibilities

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Someone customer-first and polite

Job at a glance

• Job location: Napier Town, Jabalpur, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Smart om solution.