Field Collection Executive

A new Field Collection Executive role is open at Shree Vinayak Management And Consultants, Bhiwadi, Alwar. You can earn up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Active listening and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Job details

• Work location: Bhiwadi, Alwar, Rajasthan
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 30
• Shift: 8:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shree Vinayak Management And Consultants reviews applications regularly.