Call Quality Analyst

Shine Services Group is looking for a Call Quality Analyst to join its team in Thane West, Mumbai. 25 candidates will be hired for this role. Salary is up to ₹35,000/month.

In the employer’s words

Hiring Quality Analyst / Auditor Shynr Pvt. Ltd. | Real Estate Bpo Lucknow 30,00035,000 In-Hand Experience: 1+ Year Must Have Sales Bpo / Real Estate Bpo Experience Experience In Call Auditing & Quality Reports Good Communication & Analytical Skills Monitor Calls, Prepare Quality Reports & Identify Performance Gaps I. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Marketing | Languages : Hindi, English | Preferred Experience In : Real Estate

What you get

Compensation: ₹30,000 – ₹35,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marketing, Outbound, Real Estate and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Marketing
• Languages: Hindi, English
• Preferred Experience In: Real Estate

Key responsibilities

As a Call Quality Analyst, your work will include:

• You will build long-term relationships with existing clients.
• You will share market and competitor feedback with the team.
• Identify and approach new customers in the assigned territory.
• You will explain products and offers clearly and handle objections.

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Openings: 25
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.