Hospital Operation Manager

Satkriti Hospital Private Limited is hiring a Hospital Operation Manager in Varanasi. Salary is up to ₹35,000/month.

Employer’s description

Administrative Management:Oversee Daily Operations And Implement Policies.Coordinate With Department Heads.Staff Management:Supervise And Schedule Staff.Conduct Performance Reviews.Financial Management:Prepare And Manage Budgets.Oversee Billing And Collections.Quality Assurance:Implement Quality Control Procedures.Ensure Regulatory C. More Than 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹25,000 – ₹35,000 per month.

Your responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Active listening, CRM tools, Hindi and English, Complaint handling
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and polite

Position details

• Job location: Varanasi, Uttar Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday

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