Customer Care Executive

Sarvasync wants to bring on a Customer Care Executive for its Mahalaxmi Nagar, Indore team. No experience? You can still apply. There are 10 open positions. The pay goes up to ₹18,500/month.

Note from the employer

Handle Incoming Customer Calls, Emails, And Chat Queries In A Professional Manner Provide Accurate Information About Products, Services, And Company Policiesresolve Customer Complaints And Issues Efficiently And Politelymaintain A Positive Attitude While Dealing With Customers , Follow Up With Customers To Ensure Their Issues Are Resolved. Type : Domestic | Languages : Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹13,500 – ₹18,500 per month, based on skills and experience.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Position details

• Location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Sarvasync reviews applications regularly.