Customer Service Coordinator

S2F Talent Hub is hiring a Customer Service Coordinator in BTM Layout, Bengaluru. Freshers can apply. Salary is up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, International, Domestic, Outbound, Sales | Marketing | Languages : Hindi, Tamil, Telugu, Kannada, English

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Kannada, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, International, Domestic, Outbound, Sales
• Marketing
• Languages: Hindi, Tamil, Telugu, Kannada, English
• You are patient and polite

Your responsibilities

As a Customer Service Coordinator, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job details

• Location: BTM Layout, Bengaluru, Karnataka
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — S2F Talent Hub reviews applications regularly.