Customer Care Associate

Start your next role as a Customer Care Associate with RRGBS Pvt ltd in HSR Layout Sector 5, Bengaluru. Salary is up to ₹20,000/month. 20 candidates will be hired for this role.

Note from the employer

Customer Service Representative Is The First Point Of Contact For Clients And Consumers Who Works To Ensure That Customers Are Satisfied With The Products, And Services Offered By The Organisation. Their Responsibilities Include Regularly Interacting With Clients To Address Their Issues, And Respond To Inquiries, In Order To Maintain Solid Consumer. Type : Inbound | Languages : Tamil, Hindi, English, Telugu

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Tamil, Hindi, English, Telugu
• A patient, calm under pressure attitude

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Job at a glance

• Job location: HSR Layout Sector 5, Bengaluru, Karnataka
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 1:00 PM | Monday to Friday
• Employment type: Full time
• Work mode: On-site

Click Apply to send your profile to RRGBS Pvt ltd. It takes less than a minute.