Telecaller

A new Telecaller role is open at RR Construction, Rajapeth, Amravati. Salary is up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Active listening, Hindi and English and Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and patient

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

What you get

You will be paid ₹9,000 – ₹12,000 per month.

Quick facts

• Location: Rajapeth, Amravati, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with RR Construction.