Field Collection Executive

Join RK Consultancy as a Field Collection Executive in Ganesh Nagar, Akola. 9 candidates will be hired for this role. You can earn up to ₹19,500/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹15,000 – ₹19,500 per month.

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Typing speed, Complaint handling, CRM tools and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Location: Ganesh Nagar, Akola, Maharashtra
• Openings: 9
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to RK Consultancy today.