Customer Care Executive

Start your next role as a Customer Care Executive with Rk consultancy in Transport Nagar, Lucknow. No experience? You can still apply. Salary is up to ₹12,000/month. The team is filling 21 vacancies.

In the employer’s words

You Have To Handle The Call Of Customer & Have To Solve Their Queries . Fresher And Call Center Experience Candidates Is Required.Day Shift Job .Job Location -- Transport Nagar Lucknow .Salary-- 10000 To 12000 Inhand Salary + Good Incentive .If Intrested Pls Contact To Hr Shilpi -9837099201 . Any One Language Required-- Bengali , Kannada , Tamil. Type : Inbound, Outbound, Sales, Domestic | Languages : Gujarati, Malayalam, Bengali, Kannada, Marathi, Tamil, Hindi, Telugu

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, Domestic, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Gujarati, Malayalam, Bengali, Kannada, Marathi, Tamil, Hindi, Telugu
• You are calm under pressure and polite

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Location: Transport Nagar, Lucknow, Uttar Pradesh
• Openings: 21
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Rk consultancy reviews applications regularly.