Customer Care Associate

Start your next role as a Customer Care Associate with Retrend jewels in Mansarovar, Jaipur. Freshers can apply. 2 candidates will be hired for this role. You can earn up to ₹15,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports. Marketing | Type : Sales | Languages : Hindi, English

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marketing, Sales
• Good English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Hindi, English
• A customer-first, patient attitude

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Location: Mansarovar, Jaipur, Rajasthan
• Work type: On-site
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday

Click Apply to send your profile to Retrend jewels. It takes less than a minute.