Chat Support Executive

Reliable Spaces Pvt. Ltd. has an opening for a Chat Support Executive based in Airoli, Mumbai. The pay goes up to ₹27,000/month. The team is filling 23 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English, Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English, Hindi
• A calm under pressure, customer-first attitude

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.

Pay and perks

You will be paid ₹24,000 – ₹27,000 per month.

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Shift: International Shifts with 2 Weekoff
• Employment type: Full time
• Vacancies: 23
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Reliable Spaces Pvt. Ltd. today.