Telecaller & Customer Support

A new Telecaller & Customer Support role is open at Ravgins International Private Limited, Civil Lines, Ludhiana. No experience? You can still apply. Salary is up to ₹12,000/month.

In the employer’s words

Tele-Calling And Handling Customer Support Queries Promptly Over Email + Phone. Languages : Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹12,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are patient and customer-first

Job details

• Job location: Civil Lines, Ludhiana, Punjab
• Work type: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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