Executive

A new Executive role is open at Rangoonwala Enterprises, Nallagutta, Secunderabad. No experience? You can still apply. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Domestic, Outbound | Languages : Telugu, Hindi, English

Salary

Salary: ₹10,000 – ₹25,000 per month, based on skills and experience.

What the job involves

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Telugu
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Telugu, Hindi, English
• You are polite and patient

Job details

• Job location: Nallagutta, Secunderabad, Telangana
• Timings: 1030 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 2
• Job type: Full time
• Interview timings: 1:00 PM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Rangoonwala Enterprises.