Customer Care Coordinator

Looking for a Customer Care Coordinator role in Shastri Nagar, Delhi? Ramneek Enterprises is hiring now. Freshers can apply. You can earn up to ₹20,000/month. There are 2 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. No Sales Target.

Pay and perks

Compensation: ₹14,000 – ₹20,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, CRM tools, Hindi and English, Active listening
• Female Only
• Basic English
• Freshers can apply
• You are polite and patient

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Shastri Nagar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ramneek Enterprises.