Chat Process Executive

Quicksource World is hiring a Chat Process Executive in BTM Layout, Bengaluru. There are 30 open positions. The pay goes up to ₹32,500/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, Kannada, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, International, Kannada
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, Kannada, English
• You are calm under pressure and customer-first

Pay and perks

You will be paid ₹26,500 – ₹32,500 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: BTM Layout, Bengaluru, Karnataka
• Working hours: Us Rotational Shift
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Quicksource World.