Customer Care Executive

Queens Jewel Emporium wants to bring on a Customer Care Executive for its Gandhipuram, Coimbatore team. You can earn up to ₹20,000/month.

Employer’s description

Customer Support Executive To Handle Our Post Sales Enquiries. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Tamil, English

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Marketing, Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Tamil, English
• A polite, calm under pressure attitude

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Gandhipuram, Coimbatore, Tamil Nadu
• Work type: On-site
• Job type: Full time
• Openings: 1
• Timings: 10 am to 7 pmMonday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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