Bpo Executive

A new Bpo Executive role is open at Q Get Financial Technologies India Pvt Ltd, Viman Nagar, Pune. The pay goes up to ₹18,000/month. There are 25 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, Sales, Outbound | Languages : Marathi, Hindi, English

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹13,000 – ₹18,000 per month.

Position details

• Work location: Viman Nagar, Pune, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Q Get Financial Technologies India Pvt Ltd reviews applications regularly.