Customer Care Associate

Proads has an opening for a Customer Care Associate based in Airport Road, Bhopal. You can earn up to ₹15,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

Telecalling. Languages : English

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and polite

Job at a glance

• Job location: Airport Road, Bhopal, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Proads.