Customer Care Executive

Prive River has an opening for a Customer Care Executive based in Ambawadi, Ahmedabad. You can earn up to ₹16,000/month. The team is filling 2 vacancies. Great for first-time job seekers.

In the employer’s words

A Customer Care Executive (Cre) Is Responsible For Handling Customer Inquiries, Resolving Complaints, And Providing Accurate Information About Products Or Services. The Role Focuses On Ensuring Customer Satisfaction Through Effective Communication, Timely Follow-Ups, And Maintaining Positive Customer Relationships. Type : Inbound, Outbound

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Someone customer-first and polite

What you get

The salary for this role is ₹13,000 – ₹16,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Location: Ambawadi, Ahmedabad, Gujarat
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 2
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Prive River.