Customer Care Associate

Prerna Engineering Education Group Private Limited Hsr is looking for a Customer Care Associate to join its team in HSR Layout Sector 6, Bengaluru. There are 30 open positions. You can earn up to ₹23,000/month.

Employer’s description

Hindi And Assamese,. Languages : Malayalam, Punjabi, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Punjabi, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English
• A calm under pressure, patient attitude

Compensation

Salary: ₹22,000 – ₹23,000 per month, based on skills and experience.

Job details

• Job location: HSR Layout Sector 6, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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