Customer Care Associate

Join Praneet Kaur (Elevate X Solutions) as a Customer Care Associate in Bidhan Nagar, Kolkata. There are 10 open positions. Salary is up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Potential Customers For Credit Card Salesexplain Product Features, Eligibility, And Benefits Clearlyhandle Customer Queries And Resolve Objections Professionallyachieve Individual And Team Sales Targetsmaintain Proper Records Of Customer Interactions And Applications. Type : Domestic, Inbound, Outbound, Sales | Languages : English, Hindi

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, Sales
• Languages: English, Hindi
• Someone calm under pressure and patient

Quick facts

• Location: Bidhan Nagar, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Praneet Kaur (Elevate X Solutions) reviews applications regularly.