Telecaller

Paytm Services Private Limited is looking for a Telecaller to join its team in Deopur, Dhule. There are 25 open positions. The pay goes up to ₹16,000/month. Freshers can apply.

Employer’s description

Telecalling Job No Any Target Basis Work. Type : Outbound, Domestic, Sales | Marketing | Languages : English, Hindi, Marathi

Pay and perks

The salary for this role is ₹6,000 – ₹16,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marathi, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Marketing
• Languages: English, Hindi, Marathi
• A polite, customer-first attitude

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Job location: Deopur, Dhule, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 25
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Paytm Services Private Limited. It takes less than a minute.