Senior Telecaller

Paytm Services Private Limited is looking for a Senior Telecaller to join its team in Deopur, Dhule. Salary is up to ₹16,000/month. The team is filling 25 vacancies.

Employer’s description

Telecaller Pure Calling Job Not Any Target. Type : Domestic, Outbound, Inbound, Sales | Languages : English, Hindi, Marathi

Salary and benefits

Salary: ₹6,000 – ₹16,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Sales
• Languages: English, Hindi, Marathi

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Work location: Deopur, Dhule, Maharashtra
• Work mode: Work from office
• Vacancies: 25
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

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