Customer Care Specialist

Open Mind Services Limited has an opening for a Customer Care Specialist based in Sector 49 - Gurgaon, Delhi. Freshers can apply. The pay goes up to ₹20,000/month. 10 candidates will be hired for this role.

Note from the employer

We Are Looking Cse, Person Can Handle Mails Chats And Calls. Type : Domestic | Languages : English

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic and English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English
• A calm under pressure, patient attitude

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Job details

• Location: Sector 49 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Open Mind Services Limited.