Telecaller

Omkanta degree college has an opening for a Telecaller based in Sipri Bazar, Jhansi. Freshers can apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Typing speed, Complaint handling, Active listening
• Basic English
• Freshers can apply

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Location: Sipri Bazar, Jhansi, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Employment type: Full time

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