Work From Home - Collection Head

A new Work From Home - Collection Head role is open at Om Sai Credit Collection Servicess Pvt Ltd, remote. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Team Lead, Advance Excel, Debt. Collection, Field Work, Office Work,Etc. More Than 2 Years Experience Compulsory.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, Complaint handling, Hindi and English, CRM tools
• Male Only
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

Quick facts

• Job location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: Work from home
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Om Sai Credit Collection Servicess Pvt Ltd.