Customer Care Associate

Looking for a Customer Care Associate role in Bommenahalli, Bengaluru? NEXA FIVE Consultancy is hiring now. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Urgent Hiring Multiple Processes Location: Bangalore | Work From Office Collection Process Banking Sector Experience: Minimum 6 Months In Collections Qualification: Ug / Graduate Languages: English + Kannada / Tamil / Telugu English Mandatory Dra Certified: Up To 25,000 Non-Dra: Up To 18,000 Incentives: Up. Type : Inbound | Languages : Tamil, Kannada, Malayalam, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Tamil, Kannada, Malayalam, Hindi, English
• Someone patient and calm under pressure

What you get

Salary: ₹17,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Bommenahalli, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to NEXA FIVE Consultancy. It takes less than a minute.