Customer Service Executive

Navkar Business Services has an opening for a Customer Service Executive based in Parel West, Mumbai. The pay goes up to ₹32,000/month. The team is filling 15 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, International, Domestic | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, International, Domestic
• Languages: English
• A persuasive, self-motivated attitude

What the job involves

Your main tasks will be to:

• You'll explain products and offers clearly and handle objections.
• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory

Pay and perks

The salary for this role is ₹18,000 – ₹32,000 per month.

Job details

• Work location: Parel West, Mumbai, Maharashtra
• Openings: 15
• Work mode: Office-based
• Interview timings: 11:00 AM - 10:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 PM - 6:30 AM | Monday to Friday

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