Field Collection Executive

Looking for a Field Collection Executive role in Kota? Mohtri Consultants Private Limited is hiring now. There are 9 open positions. The pay goes up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• Someone polite and customer-first

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Job location: Kota, Rajasthan
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 9
• Employment type: Full time

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