Telecaller

Join Mes Electrotech Pvt. Ltd. as a Telecaller in Majitha Road, Amritsar. No experience? You can still apply. You can earn up to ₹13,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Compensation

The salary for this role is ₹10,000 – ₹13,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Active listening, CRM tools, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• Someone polite and customer-first

Quick facts

• Job location: Majitha Road, Amritsar, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

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