Team Leader - Operations

Join Megaaopes Solutions as a Team Leader - Operations in Banaswadi, Bengaluru. 10 candidates will be hired for this role. You can earn up to ₹35,000/month.

Note from the employer

We Are Looking For A Highly Motivated And Skilled Team Leader To Oversee, Guide, And Manage A Team Of Employees To Ensure Operational Efficiency And The Achievement Of Team Goals. The Team Leader Will Be Responsible For Setting Performance Objectives, Providing Coaching, Conducting Regular Evaluations, And Maintaining A Positive, Productive Work. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales | Languages : Hindi, Kannada, English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Kannada, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales
• Languages: Hindi, Kannada, English
• Someone patient and polite

What you get

You will be paid ₹24,000 – ₹35,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.

Position details

• Work location: Banaswadi, Bengaluru, Karnataka
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Work from office
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Megaaopes Solutions.