Team Leader

Media Tech Temple is looking for a Team Leader to join its team in Bharatpur Junction, Bharatpur. There are 5 open positions. The pay goes up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹12,000 – ₹35,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi
• A patient, customer-first attitude

Job at a glance

• Job location: Bharatpur Junction, Bharatpur, Rajasthan
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 5

Ready to start? Upload your resume and apply to Media Tech Temple today.