Team Leader

Media Tech Temple is looking for a Team Leader to join its team in Mathura Bharatpur Road, Bharatpur. Salary is up to ₹35,000/month. There are 5 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Salary

Compensation: ₹12,000 – ₹35,000 per month.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Outbound
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• A customer-first, patient attitude

Position details

• Job location: Mathura Bharatpur Road, Bharatpur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Media Tech Temple.